Contact Us
Contact us
Send us diameters, grades and weights and we’ll come back with a priced quote fast — usually within a few hours. For anything urgent, call the sales desk directly rather than waiting on an email reply.
Whether you’re specifying for a new build, replacing tackle during a refit, or sourcing a single shackle, the same yard and the same sales desk handle it. If you’d rather see the stock yourself before ordering, the Rotterdam yard is open to visitors — get in touch first so we can have the right person free to walk you through it.
What Happens Next
Contact us: from message to dispatch
Contacting us isn’t the start of a sales process — it’s the start of a quote. Here’s what happens after you get in touch.
Step 1
You send the spec
Diameter, grade, weight or quantity, and where it needs to go. The more of this we have upfront, the faster the next step is — a vague enquiry means a round of follow-up questions before we can even start pricing it.
Step 2
We check stock & quote
Our sales desk checks what’s actually on the yard and returns a priced quote, usually within a few hours. If something needs technical input — a grade match, a certification requirement — that’s handled directly, not passed to a separate department.
Step 3
You confirm & we ship
Once confirmed, we dispatch by road, sea freight, or air freight for urgent orders — worldwide, with the certificate travelling alongside the steel.
Request for quotation
Please fill out below form, so we can send you our best quote right away!
Questions
Answered straight, no sales pitch.
How fast will Carbon Chains reply to a quote request?
Usually within a few hours during business hours, once we have the diameter, grade, weight and delivery port. Urgent requests are answered directly by the sales desk, not routed through a queue or a general inbox.
Where is Carbon Chains located?
Quarantaineweg 5, 3089 KP, Rotterdam, The Netherlands — the yard is open for anyone who wants to inspect stock in person before ordering. From there, we ship worldwide by road, sea freight, or air freight for urgent orders.
Can I call Carbon Chains directly for an urgent order?
Yes. Call +30 697 894 9963 — our sales desk answers urgent enquiries directly, no call centre in between.
What should I include when I contact Carbon Chains for a quote?
Diameter, grade, weight or quantity, and the delivery port or destination — the more of this you send upfront, the faster we can quote, and the fewer follow-up emails it takes to get there.